FAQ

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Please change your CTCSS for the channel. At the same time, you also need to the CTCSS for all the radios in your group. If you don't like this, you may apply another channel frequency.

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Please replace your old battery with a new one when the battery life cycle is over, so that you can get the best performance from your radios. For a Ni-MH battery, it is designed to 500 standard recharge & discharge cycles; for a Li-ion, 1000 standard cycles.

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This happens because when the radio is programmed, the channel is not included into the scan list. Or the whole channel scan function is not turned on for the radio. Please turn to a professional engineer to troubleshoot this problem.

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This happens because the radio is wrongly programmed. This noise is an indication that the channel frequency programmed is out of the frequency range supported by this radio. Please check your setting or turn to a professional engineer for help.

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The socket inside the radio has been damaged. Please return the radio to your Hytera authorized dealer for maintenance.

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Please check the antenna and make sure it is a good one. Also please check the antenna socket is not damaged or loosened. If so, please return the radio to your Hytera authorized dealer for maintenance.

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First, please verify that the channel frequency and the CTCSS you are using are the same as those of your group members. If the channel frequency and the CTCSS are the same, please verify that your group members are within the radio coverage.

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When a lot of radios need to be programmed, the fast and secure way to do this is to do radio-to-radio clone.  Hytera radios can support wired clone and wireless clone, depending on the radio functionalities. Please contact your Hytera authorized dealer to get the detailed clone procedures for your radio.

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2 kinds of batteries we can offer, i.e. Li-ion battery and Ni-MH battery.

Item Voltage Re-charge Memory Effect Price Standing Time
Ni-MH 1.2V YES No Normal Bad
Li-ion 1.2V YES No High Good

 

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To perfect the software, the updating is necessary, and the new one has good compatibility. If you want the latest edition, we could supply it for you.

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Firstly, set the two radios in the same frequency, secondly, set the same CDCSS/CTCSS, and then they can talk each other.

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No. Short antenna has convenient-design, and easy to carry. Long antenna covers wider communication range. So the choice all depends on the environment and personal favorite.

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The communicate distance would be disturbed by following factors: 
(1) Environment: If you use it around high buildings and large mansions, the communication range is smaller. 
(2) Weather: If you use the radio in rainy day, the radio performance maybe poor. 
(3) Power: If the power of the radio is very low, you have a poor communicate distance.

 

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(1) Do not draw the earphone cable hardly.
(2) Don not stick in or pull out the earphone from the jack frequently.

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Yes. So, when use a radio, hold the radio in a vertical position? And keep about 2-5 centimeters distance with the radio.

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Based on the different parameter: band range, Tx power, Rx sensitivity, and other data.

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Usually, when the radios are at the edge of the coverage area or in some places where the radio signals are interrupted or blocked, this symptom will happen. Please kindly verify the above. If necessary, please return the radio to your Hytera authorized dealer for maintenance.

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Please check whether the MIC is blocked by something. If so, Please return the radio to your Hytera authorized dealer for maintenance.

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This happens because of the poor connection between the LCD and PCB. The possible cause of this is that the radio was dropped and not used properly. Please return the radio to your Hytera authorized dealer for maintenance.

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Please check the battery contacts on the radio. If it is broken or twisted, please return the radio to your Hytera authorized dealer for maintenance.